If you experience a problem with paying online free-phone Client Services on 1800 446 446
This facility is for making a payment to your policy. Payments to a policy must be made by the policyholder(s).
Third Party Payments
Acorn Life does not accept third party payments for any Savings, Investment, and Pension policies. These policy types must be paid by the policyholder(s) only.
For protection policies, if a third-party payor is making a payment, on behalf of a policyholder, please contact our Customer Care department on 1800 446 446 to arrange payment.
Identification documentation is required for the third-party payor in the form of an in-date Proof of Identity (i.e. copy of a Passport or Driver’s Licence or National Identity Card) and a copy of a recent Proof of Address (dated within the previous 6 months). The identification documentation can be submitted by the policyholder directly to info@acornlife.ie making sure to include the policy number. Further information on the acceptable forms of identification documentation is provided on the Proof of Identification and Proof of Address Guidance.
General Rules
Acceptance of this payment will be subject to the terms as per your Policy Provisions. Furthermore, you should be aware:
- If the policy is lapsed making a payment may not be sufficient to make the policy active.
- Reinstatement of a lapsed policy may be subject to acceptance by our underwriters.
Please contact our Customer Care department on FREEPHONE 1800 446 446 if you would like to review your options.
Please view our Privacy Statement for more details on how we handle your personal data.
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Policy Information
Please enter the policy number and owner’s name. This will help us find your policy and process the payment