You can access a collection of our useful forms by simply clicking on the link provided below.

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You may want to make changes to your policy as your circumstances change over time.

Talk to your Financial Advisor or a member of our Customer Care team by calling freephone 1800 446 446 or 091 535 700 if you are considering making changes to suit your changing needs

Sometimes customers “feel the pinch” and struggle to pay for their policy.

If you are finding it financially difficult to pay your premium, to talk to your Financial Advisor or a member of our Customer Care team by calling free phone 1800 446 446 or 091 535 700 and we will step you through what options are available to you.

We encourage our customers to get in touch with us to discuss their policies. 

Click here to contact us.

The Assisted Decision-Making (Capacity) Act 2015 (Act), as amended, established a modern legal framework to support decision-making by adults who may have difficulty making decisions without assistance.

The Decision Support Service is a new service established under the Act and its role is to promote the rights and interests of persons who may need support to make decisions. The Decision Support Service registers Decision Support Arrangements and supervises Decision Supporters.

If you or someone you know have queries in relation to Decision Support Arrangements or would like to find out more information, contact the Decision Support Service through the contact details provided below.

Decision Support Service Contact Information

Address: Decision Support Service, Waterloo Exchange, Waterloo Road, Dublin 4, D04 E5W7.

Phone:   +353 (01) 211 9750

Email:    queries@decisionsupportservice.ie

Website: www.decisionsupportservice.ie

If there is a Decision Support Arrangement in place in relation to your insurance arrangements, please forward a copy of the Decision Support Arrangement to info@acornlife.ie or by post to:

Customer Care, Acorn Life, St. Augustine Street, Galway, H91 PN80.